Frequently Asked Questions
Named "2nd Best FAQs" by FAQ Digest
CrowdRise Basics
About CrowdRise
CrowdRise Impact Points
Donating on CrowdRise
Donation Basics
- Is my donation secure?
- Is my donation tax-deductible?
- Do you recommend washing your hair every day or every other day?
- What types of credit cards does CrowdRise accept?
- Do I need an account to donate?
- Does CrowdRise accept Paypal as a donation payment form?
Making a Donation
Fundraising on CrowdRise
Fundraising Basics
- Are there goal requirements or deadlines when I set up a fundraiser on CrowdRise?
- What's the difference between raising money for a charity and raising money for an individual?
- How does CrowdRise work?
- What types of fundraisers are accepted by CrowdRise?
- Who do you think would win in Red Rover?
- What does CrowdRise cost for individuals?
Creating and Managing Your Fundraiser
- How do I add a profile picture to my account?
- How do I set up a fundraiser on CrowdRise?
- Why is it so important to customize my fundraising page?
- Second date question for you...
- How do I add/edit photos to my campaign?
- How do I add a video to my campaign?
Payment Questions
- How do I get my money?
- Do I need to hit my goal to get my money?
- Can I ask my hygienist out?
- I'm doing a Direct to Organizer fundraiser. How will I receive the funds I raise?
- When will my charity receive the money?
- What is WePay?
Team Questions
Non-Profits on CrowdRise
Non-Profit Basics
- I claimed my charity. What are the best next steps?
- Why should my charity use CrowdRise?
- How do I set up my charity on CrowdRise?
- What if someone on the plane is taking the whole armrest?
- What does CrowdRise cost for Non-Profit Organizations?
- What kind of reporting does CrowdRise provide to my nonprofit?
Everything You'll Ever Want to Know About Getting Your Money
- What is WePay?
- What is the contact information for WePay?
- What is Network for Good?
- What is the contact information for Network for Good?
- How does my charity receive the money donated to our cause?
- How do I sign up for Electronic Funds Transfer (EFT) with Network for Good?
Integrations
Event Fundraising on Crowdrise
Event Fundraising Basics
Creating an Event on CrowdRise
- How do I create an event?
- What movie is this quote from?
- How do I set up a team(s) for my event?
- How do I get individuals and teams to join my event?
- How do I get people to join my team in an event?
- How do I select a charity to raise money for my event?
Managing my event
- How do I enter offline donations?
- What's the difference between the Team Leaderboard tab and the Top Individuals tab on my event page?
- Can CrowdRise integrate with my CRM/Salesforce?
- What is a fundraising minimum?
- Do I have access to reports about my event?
- Why doesn't my event/fundraiser show up on my designated charity page?
General
Quick Answers to Questions You're Too Embarrassed to Email Us About
- How do I get my pic on the CrowdRise Pics page?
- How do I get a free CrowdRise sticker or tattoo?
- How do I get a CrowdRise Tee, Hat or Hoody?
- How do I win prizes?
- I'm so embarrassed, I forgot my password and/or login...what do I do?
- I have a charge on my credit card that I don't recognize. Can you help me out?
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